Sunday, December 8, 2019
Modeling Definition And The Concepts Of BPM -Myassignmenthelp.COm
Question: Discuss About The Modeling Definition And The Concepts Of BPM? Answer: Introduction An organization is required to undergo Knowledge Audit to know its knowledge capabilities and helps in identifying the gaps between the current knowledge and the strategic objectives of the organization. This report revolves around Eni, which has secured sixth position as an integrated energy firm in the world. The mainly concentrated areas are business model of the organization, its competitive environment, its strategies, its corporate governance system and risk management model. Eni is one of the largest integrated company which focus on energy production, up to down streams. The current system of this enterprise is based on sustainable value creation. It mainly focuses on the business model, strategy and risk management of the organization. Eni operates in a complex environment, to achieve sustainability in its business. But, this sustainability management system is not suitable for this process and it affects the business decisions related to financial, manufacturing, intellectual, social and human areas. Objectives The objective of this report is to help the organization identify its knowledge capabilities, to know whether the key business objectives are met or not to accomplish success. Thus, the business context and current business processes will be researched. The importance of external and internal environment analysis will be determined. Effective tools and techniques will be utilized to accomplish the same. The effective ethical and professional issues with its solution will be provided. The Strategic Plan, SWOT analysis and Knowledge Audit Plan will be discussed. Finally, the relevant ethical and professional issues will be addressed with appropriate solutions. Business Context Sustainability is the main business approach which is used in Eni to achieve economic growth, to enhance the reputation and to create opportunities for the local people. The key drivers of this business model mainly focus on the cooperation, integration, innovation, excellence, inclusion and responsibility. Business Case This business model is mainly based on the analysis of external competitive environment. It also identifies the challenges of the industries and describes the process which are implemented to face the challenges. This distinctive business approach includes the following strategies to enhance its business process: To be local Developing the in-house competences Mitigation of risk and its management Current Business Processes and Problems At present, the organization Eni has a complex environment that is following for achieving business sustainability. The issue is that, the followed sustainability management system is unsuitable for this process. Because, it has negative impact on business decisions in financial, manufacturing, intellectual, social and human departments. Project Management Overview The organization named as Eni is a largest integrated company. It focuses on production of energy, up to down streams. Sustainable value creation is the major concern of the current system, thus it concentrates on the organizations business model, strategy and risk management. This sustainable business uses integrated thinking to consider the relationship between its different functions and operations (Lucidchart.com, 2018). Objectives and Strategies The main strategic guidelines of the organization includes, profitable growth, focusing on the core areas, operation ship, enhancing the downstream operations, leveraging in the flexibility of the asset, focusing on the customers and making partnership with the NOCs. This helps to accomplish the key business objectives for a successful business. Current Business Processes Sustainable value creation is based on the business model which integrates risk management system with the stake holders. This model has different distinctive features including drivers, governance, assets and strategic guidelines (McKinsey Company, 2018). In Scope and Out of Scope Activities The project must be documented and processed well, to view the annual report, sustainability and annual remuneration reports. Decrease the changes based on the allotted budget. Stakeholders The stakeholders of the organization includes, customers, business partners, employees, regulators, local communities, policy makers and suppliers. Roles and Responsibilities The roles and responsibilities of the resources are mentioned as follows: Stakeholders Role: The role of the stakeholders in the organization is to initiate investment, in management, for voting in decision making process and to monitor social and environmental impact of their decisions (Stoval, 2017). Responsibility: The responsibilities are (Philrichardson.co.uk, 2018): To understand the business rationale and to make sure the projects strategy fits well. To have knowledge of the requirements. To show commitment for the required resources. To stay updated about the progress of the project. Provide necessary training. To identify and resolve the problems and risks in the project. Employees Role: To work for meeting the set goals of the organization. Responsibility: To put all their possible efforts and work show their responsibilities in their work (Hill, 2013). Business Analyst Role: The business analysts have various roles as listed below (Villanovau.com, 2018): To assist the case of the business. To develop a plan and to monitor it effectively. To extract the requirements. To organize the extracted requirements. To simplify and manage the requirements with effective communication. Responsibility: The responsibilities of the business analyst are (Josh, 2017): To do presentations related to project, so that the project details are conveyed to all involved in the project. To clearly analyze the business requirements. To gather both functional and non-functional requirements of the project. To help in implementing the project plan and also help in building the team. To resolve problems with effective decisions. To perform acceptance testing. To maintain the operations of the systems Functional Requirements The functional requirements are to make sure all the business processes are working effectively, after the implementation of change. Non-Functional Requirements The non-functional requirements includes to accomplish effective results from the implemented change. Business Process Modelling BPM (Business Process Modelling) is a method to map all the processes of the business, which helps in improving the process. Develop Process Flows and Supporting Diagrams The ides of displaying complex information visually such as flow chart pie chart and visual formats go back much earlier. Most recently, the visual displays are used to simplify the complex philosophical issues by using mind mapping techniques. Business modeling techniques provides a sophisticated and flexible analysis modeling platform that can be used in planning. A clear understanding of the nature and distinctiveness of these business modeling tools may offer educators as yet unrealized and potentially complementary function can aid employee to learn well (Smartdraw.com, 2018). The purpose of mind mapping is to easily understand the concepts of the business modeling. It represents the relationship between the complex diagrams. In Enis case, the mind mapping is used to provide the overall organizations visual representation. Enis case has the following metrics to improve the organization assessment and management: Enis Approach to sustainable value creation. Diffusion of integrated thinking. Enis journey towards integrated reporting. Participation in the IIRC pilot program. Enis 2012 Integrated annual reports All the above factors provide the overall representation of Enis organization. Eni organization was interested to improve the organization assessment and its management (HEFLO EN, 2018). So, organization used new business approach model i.e., integrated thinking. The existing business modelling approach does not achieve organization assets. So, it requires using integrated thinking approach to improve the organizations assets such as human resource, social, environmental, manufactured, intellectual and financial assets. These assets must be improved in the prosed systems. It also improves the internal management system and external communication process for an organization. Organizational Frame The organizational frame includes: Project Management Information Management Sustainability Management Integrated Thinking Strategic Planning Cost Controlling Change management Business Technologies Business Process Modelling Technology is the utilized. Design Principles Business analysts are the facilitators and communicators of the organization. They elicit the requirements of the business and shifts the information to the related team. The ethical and professional issues faced by these business analysts are discussed below: Paralysis in the Analysis Process In this process, the business analyst analyses all the processes of the business model with in a short period of time. Hence, the BA doesnt know where the process starts and where it ends. This over analysis leads to the clarification of the question again and again. Requires confirmation again and again, develops more resources than the requirement. Uncooperative Stakeholders When the stake holders are not cooperative with the business analyst, the business information will not be shared to the Business analyst. Hence, it requires to ask them personally. Undocumented Processes Sometimes, the stake holders will not provide the concrete documentation about the requirements at the early stage. But they will require modifications in the business process. At this situation the business analyst is responsible to get the clear requirement from the stakeholders (HEFLO EN, 2018). Knowledge and Skills The business analyst needs to work with the business and production part of the industry. These two fields are different and it has many areas. Hence, the BA needs to have good knowledge and experience to cope up with the transition. Resolving the Conflicts of Customers When the new approach is implemented in the business model, the business analyst needs to explain the modified approach and resolves the conflicts between them. Accountability for Decisions The instances of current business model needs to be changed to make it more efficient. The customers or stake holders will not approve it voluntarily. At this situations the business analyst should take the decision at the dead end. Environmental Analysis This section projects the required resources and skills for the Organization. The skills are listed below: Project Management Skills Information Management Skills Sustainability Management Skills Integrated Thinking Skills Strategic Planning Skills Cost Controlling Skills The resources are listed below: Stakeholders Employees Business Analyst Business Process Modelling Technology for managing the BPM (Rouse, 2018) (Creately Blog, 2014) Implementation Strategy The implementation strategy is to meet the objective for the organizations sustainability such as: Integration Cooperation Innovation Excellence Inclusiveness and Responsibility Therefore, the above mentioned objectives denote to have clarity and strictness in the governance rules and ethical standards for integrating the corporate risk management system and to have continuous interaction with the companys stakeholders. Organizational Changes required for Collecting New Data Enis journey towards integrated report to provide the year-on-year improvement in company performance depends on the new reporting key performance indicator (KPI). Integrated report requires collecting new data to improve the organizations assets and management. Collected data is used for improving skills, resources and strategic plan, which helps to complete the audit in the future analysis. Thus, KPI helps to accomplish the set goals (Klipfolio.com, 2018). Change and Risk Management Business process modelling is used to represent the organization activities such as analyzed, automated and improved current process. Business process modelling is typically performed by the business analysts. It increases the speed of the operations process and its quality. It also reduces the process cycle time and costs such as, capital costs, material costs, labor costs and scrap costs. In Enis case, the main process modeling includes the existing and proposed approach such as sustainability and integrated thinking. Sustainability business process is used to provide long term value creation (Shethna, 2017). It manages the organization risks such as political, financial and operational risks. But, the company operates the complexity environment, so it does not achieve the sustainability process. So, organization needs to use the integrated thinking to reduce the environment complexity. Both business approaches are based on the key performance indicator, to measure the value to dep ict the growth of the company. The main process modelling diagram is shown below. The Sustainability approach does not satisfy the organizations assets and management. But, integrated thinking approach is used to achieve the economic and financial results. It creates new opportunities to improve the organizations assets and management. Integrated thinking has the two main process such as planning and integrated risk management. The planning process is used to improve and identify the new activities and contribute to sustainable value creations. It also reaches the organization strategic targets. The integrated risk management process is used to define the organization risk management and assessment in an integrated way. It must be considered as the organizations overall risk events that are used to evaluate the risk metrics. It is also use the report and monitoring system to evaluate the overall risks and highlighted the most relevant risks. These two process are used to achieve the organization target and reinforce the long term sustainable value creations. The p roposed approach is integrated thinking, which is used to improve the internal management system and external communication process for an organization. It is as shown below. Risk Analysis and Management The internal environment contains factors that can be controlled and are impacted on the approach and accomplishment of the operation, whereas the external environment contains factors that the organization has no control on, and which can impact on the success of the organization. SWOT analysis is an effective method to determine the internal and external environment of the organization. It determines the core competencies, it decreases the identified threats and weaknesses of the organization, and takes advantage of the determined opportunities and strengths. In the organizations, SWOT analysis also supports in identifying the gaps related to resources. The following is the SWOT analysis of Eni Company: Internal Strengths This section determines the strength of the organization. It is the sixth largest integrated energy company in the world, based on market value. Thus, the company holds strong position in oil and gas value chain, right from hydrocarbon exploration phase to product marketing. It has nearly 78,000 employees. It has net sales of 127 billion, from its operations. It is a part of securing energy supplies, with an integrated business model. It functions for supplying, trading and marketing the natural gas and LN. It works for generating and selling electricity. It aspires to develop its International Oil Company (IOC) both in terms of managing and technological aspects. It is the leading company to distribute petroleum products. It also functions as a leading contractor for engineering, project management, procurement and for construction. Its approach with the shareholders helps to preserve its investments and allows to attain increase in production. This organization has presented excelling results when it comes to exploration and production. Environment prevention steps and activities. It follows mitigating risks. It believes in integrated thinking. It concentrates on constant improvement. Internal Weaknesses This section determines the weaknesses of the organization, which could become even better. Strong competencies and new strategies have become the reason for higher degree of accidents in the processes. For instance, in the improvising the processes, technologies and performance-based contract approach (Aiim.org, 2018). Sustainability increases environmental complexities. External Opportunities This section determines the opportunities for the organization, whose advantage can be gained. Increased profit from the production of oil and gas. The core areas will have stronger competitive status. Can ensure establishing strategic partnership. The production could increase. Increase the flexibility of assets in activity like refinery. Upgrading of network can be profitable for the downstream operations. External Threats This section determines the threats for the organization, which mentions the significant risks to be monitored. The operational risk are considered as the main potential threat for the upstream activities, in environmental, financial and reputational terms. Environmental complexity. Uncertainty in the business market. Knowledge Need Analysis Knowledge Inventory Analysis Knowledge Flow Analysis Knowledge Mapping Determine clear objective for KPI of the company. Make a point to share the KPI with the stakeholders. Based on week or month wise review the KPI of the company. Keep in mind that the KPI should be actionable. The changing business needs must be changed with KPI. Inspect the attainability of KPI. Then, accordingly update the objectives of KPI as required. Select appropriate KPIs, for best KPI best practices in the business. Conclusion It is commended that, any organization must first clearly determine its objectives. Then, knowledge capabilities must be assessed. Further, it must select appropriate KPIs to have best KPI business practices, to lead the organization towards success. It must follow effective strategic plan. Make sure that the strategy must be sound enough to fit between the internal resources like the Strengthen and Weaknesses; and external situations like the Opportunities and Threats. Integrated thinking among the people present in the organization will help in representing their views in broader perspective like the positive results in economic, financial, environmental and society. The problem is identified and resolved. It is observed that the existing business process is based on Sustainability, whereas the proposed business process concentrates on Integrated thinking to decrease the issues related to decision making in the processes like finance, manufacturing, human resource, organizational environmental, intellectual and social processes. Thus, the set objectives are met. The business context and current business processes are researched. The importance of external and internal environment analysis is determined, where the following points are defined - An effective method for determining the internal and external environment of the organization can be considered as SWOT analysis. SWOT analysis is expected to determine the core competencies, then it helps to decrease the threats and weaknesses of the organization, and takes advantage of the determined opportunities and strengths. However, it also helps to identify the gaps related to resources in the organ ization. The effective tools and techniques utilized to accomplish the objectives are CMap software for Mind Mapping and ADONIS software for process modelling. The Strategic Plan, SWOT analysis and Knowledge Audit Plan are discussed and presented. The roles and responsibilities are listed. Hence, the issues was in sustainability where the environment had various complexities. Henceforth, to reduce these complexities integrated thinking approach is proposed. Therefore, relevant ethical and professional issues are addressed with appropriate solutions. References Aiim.org. (2018).What is Business Process Management?. [online] Available at: https://www.aiim.org/What-is-BPM# [Accessed 31 Jan. 2018]. Creately Blog. (2014).Business Process Modeling Tutorial (BPM Guide Explaining Features) - Creately Blog. [online] Available at: https://creately.com/blog/diagrams/business-process-modeling-tutorial/ [Accessed 31 Jan. 2018]. Greenchameleon.com. (2018).How-to Guides. [online] Available at: https://www.greenchameleon.com/gc/guides/ [Accessed 31 Jan. 2018]. HEFLO EN. (2018). Business Process Modeling Definition and the concepts of BPM. [online] Available at: https://www.heflo.com/blog/process-modeling/process-modeling-definition/ [Accessed 31 Jan. 2018]. HEFLO EN. (2018).Strategic business process management in 6 steps. 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